Frequently Asked Questions (FAQs) at ELFIN KIDS CUTS™

We understand you might have questions about our magical hair adventures and spa treatments for your little ones.
Below, you’ll find answers to some of the most common queries. If you have a question that’s not answered here, please feel free to contact us.

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What age range do you cater to?

We specialize in services for children aged 0 to 12 years old, creating magical experiences tailored to the unique needs and imaginations of our young guests.

How can I book an appointment?

Appointments can be booked online through our website, www.elfinkidscuts.com, or by calling our salon directly. We recommend booking in advance to secure your preferred time slot.

Do you offer services for both boys and girls?

Yes, we offer a wide range of haircuts and styling options for all children. Our services are designed to make every child feel special, regardless of gender, with options including princess and hero cuts, creative styling, and more.

Can parents stay with their children during their appointment?

Absolutely! We encourage parents to stay and enjoy the magical experience with their children. Our salon is designed with a comfortable waiting area so that you can be a part of their enchanting journey.

What are your sanitation practices, especially considering children's sensitivity?

We prioritise the health and safety of our guests and staff. Our salon follows strict sanitation protocols, including sterilising equipment between each use, frequent cleaning of the salon, and using hypoallergenic products suitable for children’s sensitive skin.

Do you offer any services for children with special needs?

Yes, we accommodate all children, including those with special needs. Please let us know about any specific requirements or considerations when booking, and our team will ensure a comfortable and enjoyable experience for your child.

What if my child is nervous about getting their haircut?

Our stylists are experienced in working with children and use gentle, reassuring techniques to make the experience as comfortable and enjoyable as possible. We also offer many distractions, like games and videos, to help ease their nerves.

Can I request a specific stylist for my child?

Certainly! If you have a preferred stylist based on past visits or recommendations, you can request them when booking your appointment. We’ll do our best to accommodate your request based on the stylist’s availability.

Do you sell any hair care products for children?

Yes, our boutique offers a selection of high-quality hair care products and accessories designed specifically for children. From gentle shampoos and conditioners to fun hair accessories, you’ll find everything your child needs to maintain their magical look.

What is your cancellation policy?

We understand that plans can change. We kindly ask that you give us at least 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us to offer the slot to another family.